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Account Manager

'Digital Alchemy (Australia) has grown to be one of the largest data agency's with over 250 professionals across the region. We have an unbroken record of profitable growth, servicing some of the regions most recognized brands.


An opportunity has arisen for an Account Manager to join our Sydney office to drive client relationships and take an active part in transforming marketing across our industry. Responsible for delivering customer success and satisfaction, marketing expertise and drive the growth of business relationships. Operating with a customer centric approach for both internal and external stakeholders. This position will be a parental leave cover for 12 months with potential to go permanent.



  • Lead and manage key relationships with prominent clients across different industries, delivering a range of innovative marketing software solutions.
  • Deliver and present on strategies and recommendations on the implementation of digital campaign platforms with our clients.
  • Collaborate and empower your team to drive and deliver to the client’s expectations.
  • Participate in end to end implementation planning including project management, issue and change management
  • Be the essential link between the client and our internal teams.


What we’re looking for:

  • Minimum 2-3 years of experience in senior client services management experience.
  • Bachelor degree in Computer Science or related discipline will be desirable
  • Passion for delivering marketing solutions
  • Experience working in an agency background
  • Demonstrated experience in managing complex relationships and working with a range of key stakeholders and delivering creative solutions
  • Knowledge and understanding of current and emerging digital marketing trends
  • Previous experience or knowledge working with CRMs or database platforms will be advantageous.
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