Do you have a passion for customer service and the drive to ensure your clients succeed? Do you want to grow your career in a successful company and enjoy doing it?
Digital Alchemy is a leader in the Asia Pacific market, we works with clients to deliver innovative marketing initiatives, using their customer databases. We're looking for an Account Executive to join our team to drive client relationships and take an active part in transforming marketing across our industry. You will be the key contact point for our clients, working closely with them on their projects and building relationships with their key stakeholders. Delivering customer success and satisfaction, marketing expertise and drive the growth of business relationships. Operating with a consultative approach with both internal and external stakeholders and possessing a strong ability to work both independently and collaboratively will set this senior leader up for success.
Role & Responsibilities:
- Lead and manage key relationships with prominent clients, delivering a range of innovative marketing solutions.
- Collaborate and empower your team to drive and deliver to the client’s expectations
- Live and breathe our client’s product or service, market share, competition and consumers
- Be the essential link between the client and our internal teams
- Identify, manage and escalate risks and issues to ensure that clients' expectations are managed at all times
- Advise on game changing strategies and recommendations on the implementation on current digital marketing campaigns with our internal teams
- Identify opportunities to provide new services and solutions to clients as well as stay current on the latest industry technologies, trends and strategies.
- Minimum 4 years of experience in senior client services management experience Passion for delivering innovative marketing solutions
- Demonstrated experience in managing complex relationships and working with a range of key stakeholders and delivering creative solutions
- Knowledge and understanding of current and emerging digital marketing trends
- Experience in delivering data driven or innovative marketing solutions is also desirable
- Excellent Japanese communication skills
Interested candidates are invited to submit your resume;
Contact Information: Talent & Team Development Team,
Check Our Website: www.digitalalchemy.asia