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Account Manager

Digital Alchemy, a rapidly growing Database Marketing Services Provider, is looking for experienced Senior Account Executive to be based in Singapore. Our business is in helping large companies automate offline and online campaigns to achieve positive ROI, driven by database intelligence and consumer insights. 

You'll be based in the Singapore CBD. You can expect an innovative environment where people support each other and enjoy coming to work. There is a strong focus on learning and development.

Responsibilities:

  • Managing DA Singapore Client Services team - personnel management (e.g. PDP, performance review), monthly revenue management
  • Deliver customer success and satisfaction, marketing expertise and drive the growth of business relationships.
  • Operate with a consultative and strategic approach for both internal and external stakeholders to identify opportunities to provide new services and solutions to clients
  • Collaborate and empower your team to drive and deliver to the client’s expectations
  • Involve in client, resource and project management – you will be responsible for attending project/creative briefings, creating the scope docs, schedule, budgets, change management, communication and seeing the project through to delivery
  • Monitor progress of project portfolio and associated reporting
  • Identify, manage and escalate risks and issues to ensure that clients' expectations are managed at all times
  • Stay current on the latest industry technologies, trends and strategies

Qualifications:

  • Diploma/degree in Marketing, Business Communications, Computer Science or related discipline
  • Minimum 5 years of experience working in Client Servicing Team in Database Marketing
  • Solid experience working in or with creative agencies
  • Possess strong ability to work both independently and collaboratively
  • A track record of developing and maintaining strong client relationships
  • Passion for delivering innovative marketing solutions
  • Excellent English written and oral communication
  • Experience working with CRM tools will be highly desirable (e.g. Unica, Salesforce, Marketo, Eloqua)

 

Interested candidates are invited to submit your resume

Contact Information: Talent & Team Development Team,

Email:  DAtalent.recruitment@digitalalchemy.com.au

Check Our Website: www.digitalalchemy.asia

 

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